Privacy Policy

This Privacy Policy describes how Colt’s Nursery Inc., doing business as Patio Gardens ("Patio Gardens", "we", "us", or "our") collects, uses, discloses, and protects personal information when you visit or interact with https://www.patiogardens.ca (the "Website").

This Privacy Policy is designed to comply with applicable Canadian privacy legislation, including:

 The Personal Information Protection Act (British Columbia) ("PIPA"); and

 The Personal Information Protection and Electronic Documents Act (Canada) ("PIPEDA"), where applicable.

By using our Website, submitting personal information, registering for workshops, or communicating with us electronically, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, subject to applicable legal requirements.

"Personal information" means information about an identifiable individual, as defined under applicable Canadian privacy legislation. This does not include business contact information used solely for business communications.

We may collect personal information directly from you, including but not limited to:

 Name

 Email address

 Mailing address

 Telephone number

 Payment and transaction details (processed securely through third-party payment providers)

 Information you provide when registering for workshops or events

 Communications you send to us (emails, forms, inquiries)

We may also collect certain technical information automatically when you visit our Website, such as:

 Internet Protocol (IP) address

 Browser type and version

 Pages visited and time spent on the Website

 Referring website addresses

This information is used for website functionality, analytics, security, and improvement purposes.

We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including to:

 Provide and administer products, services, workshops, and events

 Process registrations, payments, and refunds

 Communicate with you regarding orders, events, or inquiries

 Improve our Website, services, and customer experience

 Send marketing communications where consent has been provided or implied under applicable law

 Meet legal, regulatory, and contractual obligations

 Protect against fraud, security threats, or misuse of our Website

We do not sell or rent personal information to third parties.

We obtain consent for the collection, use, and disclosure of personal information, except where consent is not required by law. Consent may be express or implied, depending on the nature of the information and the purpose for which it is collected. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services.

We may disclose personal information to third parties only as necessary to fulfill the purposes described in this Privacy Policy, including:

 Service providers that assist with website hosting, payment processing, email communications, marketing, or analytics

 Professional advisors, where required

 Government authorities or regulators where required by law

Third-party service providers are required to protect personal information in a manner consistent with Canadian privacy standards.

Our Website uses cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience. Cookies may collect information such as browser type, preferences, and interaction with the Website.

You may adjust your browser settings to refuse cookies; however, some features of the Website may not function properly as a result.

We may use third-party analytics services, such as Google Analytics, which may collect and process information on servers located outside Canada. Where personal information is transferred outside Canada, it is subject to the laws of the receiving jurisdiction.

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification. Personal information is retained only for as long as necessary to fulfill the identified purposes or as required by law.

You have the right to request access to, and correction of, your personal information in our custody or control, subject to limited legal exceptions. Requests must be made in writing and sufficient information may be required to verify identity.

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that personal information of a child has been collected without appropriate consent, please contact us and we will take reasonable steps to delete the information.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on our Website with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

Colt’s Nursery Inc. dba Patio Gardens

6536 West Saanich Road

Victoria, BC, Canada V8M 1W8

Email: info@patiogardens.ca